flexiVanpool

Registration

Users register on the flexigo mobile app and indicate their interest in being a rider or driver of a vanpool.

They identify the location of their home and office location, as well as their typical workplace arrival and departure times.

Routing

Users who declare their interest in vanpools are tagged by the system and are grouped according to their work schedules.

Administrators view the corresponding clusters of vanpool riders and drivers with the flexigo Optimization Engine's map visualization tool. They can also manually add stops, assign stops to riders and create vanpool routes for groups of riders directly from the Optimization Engine interface.

Optimization

The Optimization Engine will generate routes with a single click. Route optimization takes into account the maximum walking distance from riders’ homes to their virtual stops, occupancy ratios, and vehicle cost. The resulting route suggestions can be manually edited, if needed.

Unlike conventional single-stop vanpool routes, flexiVanpool’s optimized routes generate multiple pickup points closer to riders' homes, improving usability, adoption, and retention of riders.

Confirmation

Riders and Drivers are provided with route details through the flexigo app once a vanpool route is finalized by the Administrator. Both riders and drivers are asked to provide final confirmation that they are willing to participate to ensure that all routes meet minimum vanpool size requirements.* (*Vanpool size requirements vary by region and municipality.)

Activation

Administrators assign vehicles to routes once the confirmation process is complete. Administrators can also add vehicles and their documentation directly to the system or choose to have this done by the leasing company. Vehicle insurance and related documents’ expiration dates are tracked by the system. Upon vehicle assignment, Administrators activate the route and the related riders and driver are provided with the final details through the flexigo app.

Ride Tracking

Riders access their route information, see their next rides, track their vanpool in real time and receive notifications when their van is approaching their pickup point, all directly from the app. Drivers of vanpools get navigation information to their scheduled stops, view rider information for each stop, notify riders about their absence and report any vehicle damage all within the app.

QR Check-In

Riders use the quick QR check-in process in the flexigo mobile app to validate their attendance. This allows for automated compliance report creation by logging the check-in time and location of each rider on the system

Alternative Route Search

Riders can search for available seats on other vanpool routes if they are coming from or going to somewhere other than their typical pickup or dropoff locations. Reservations can be made for either a single trip or for multiple days.

Management and Reporting

Administrators have access to a wide variety of functions and tools through the flexigo web portal. They can;

• Track vanpools in real-time
• View departure and arrival times of each trip
• Access dashboards and automated reports for cost, emissions and duration per ride and mile
• Access ridership attendance for internal and external reporting
• View number of planned and active riders on each route
• Track vehicle documentation compliance
• Ensure that all vanpools are compliant with regulations by adding new riders to an existing vanpool when realtime notifications of ridership falling below allowed limit are received
• Manage rider requests through ticketing system